Billing and Payment Policy

Glowko is a brand operated by VOLANTYS LLC (Wyoming, USA). We offer secure and convenient payment options to ensure a smooth checkout experience.

Accepted payment methods

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Shop Pay
• Apple Pay
• Google Pay
• PayPal

All payments must be made in full at the time of purchase.

What your payment covers

The amount charged at checkout covers the product price plus any applicable shipping charge and sales tax.

It does not include U.S. import duties or customs fees. Orders ship from South Korea and are subject to U.S. import duties and customs processing fees, which are billed separately by the carrier or customs broker and are the responsibility of the recipient. See our Shipping Policy for details.

Shipping charges

Free shipping on orders $80+. Orders under $80 ship for a flat $9.99.

Payment security

Glowko uses secure SSL encryption and trusted payment gateways to protect your personal and financial information. We do not store or have access to your full credit card details. All transactions are processed through secure and verified payment providers.

Payment authorization

• All orders are subject to payment authorization and verification.
• If your payment is declined or flagged by your financial institution, your order will not be processed.
• Glowko reserves the right to cancel or refuse any order suspected of fraud or unauthorized activity.

Currency

All transactions are processed in United States Dollars (USD). If you are using an international card, your bank may apply currency conversion fees or additional charges. Please contact your bank for details.

Order confirmation

Once your payment is successfully completed, you will receive an order confirmation email at the address provided at checkout. If you do not receive it within a few minutes, please check your spam or junk folder.

Chargebacks & disputes

If you experience any issue with your order, please contact us before filing a chargeback or dispute. We are committed to resolving concerns quickly and fairly. Unauthorized chargebacks may result in restrictions on future purchases.

Contact

Questions about billing or payment:

Legal entity: VOLANTYS LLC (Wyoming, USA) · Entity ID 2024-001571667
Trade name: Glowko.us
Mailing address: 539 W. Commerce St, Suite 2760, Dallas, TX 75208, United States
Email: hello@glowko.us
Phone: +1 (469) 334-5262