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Contact Us
Glowko is a brand operated by VOLANTYS LLC, a Wyoming limited liability company.
VOLANTYS LLC (Wyoming, USA)
Entity ID: 2024-001571667
EIN: 98-1826816
539 W. Commerce St, Suite 2760
Dallas, TX 75208
United States
Registered Agents Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States
Glowko is operated from Europe. All correspondence should be sent to our U.S. mailing address or by email.
Email: hello@glowko.us
Phone: +1 (469) 334-5262
Phone hours: Monday–Friday, 9:00 AM – 12:00 PM Central Time
We answer every email within 24 hours, Monday to Saturday.
All orders are fulfilled from South Korea through our logistics partner. Orders ship as international shipments and are subject to U.S. customs clearance and import duties. Estimated delivery is 8–14 business days. See our Shipping Policy for delivery estimates and duty responsibility.
Returns are processed through our South Korea returns facility. A Return Authorization Number (RAN) is required before sending any package — request one at hello@glowko.us. Return shipping to South Korea is at the customer's expense for change-of-mind returns. See our Refund Policy for full details.